🛡️ Responsible Gaming

On pbc app Responsible Gaming — Keep the fun, keep the control

Gaming should be fun, not a burden. pbc app believes that responsible play is the only way to enjoy gaming to the fullest. Our tools and policies are here to help you maintain a balanced and safe gaming experience.

18+ Age Limit
24/7 Support
5 Protection Tools
100% Transparency
Is your gaming healthy?
  • Play for entertainment, not to make money
  • Playing within a set budget
  • Takes a break after a loss and does not try again immediately
  • Spend quality time with family and friends regularly
  • Not chasing losses with more play
  • Not skipping sleep or work to play

Our Safety Measures

Six key responsible gaming tools and policies on pbc app

Setting deposit limits

You can set your own maximum deposit limit — daily, weekly, or monthly. Once a limit is set, it cannot be increased without a mandatory waiting period.

Session Time Limit

Set a daily time limit for your gaming sessions. Once that time is up, pbc app will automatically send you a reminder and suggest taking a break.

Self-Exclusion Feature

If you feel you need a break, you can suspend your account yourself for anywhere from 30 days to permanently. During this period, you will not receive any promotional messages either.

Betting Limit Controls

Decide in advance the maximum amount you want to place on each bet. Moving from a lower limit to a higher one requires a mandatory 72-hour waiting period.

Gaming history review

You can view your full betting history, win/loss record, and total spending at any time. Transparency is at the heart of what we do.

Age Verification System

Pbc app enforces strict age verification during registration. No one under 18 can open an account — that is our commitment.

What is responsible gaming and why does it matter

Responsible gaming means enjoying gaming purely for entertainment, within your own means. pbc app believes that with the right mindset, gaming can add real enjoyment to your life — but it should never be treated as a source of income.

Thousands of players across Bangladesh enjoy Sports Betting and Live Casino on pbc app every day. Most of them play for fun and know their limits. In some cases, though, gaming can become a problem — and that is exactly why we have our responsible gaming policy.

Keep in mind: There are no guarantees in gambling. The possibility of losing is always there. Only play with money you can afford to lose.

The responsible gaming policy on pbc app is built on three core pillars:

  1. Transparency — We always give you accurate information and never make unrealistic promises about winnings.
  2. Control — Your budget, your time, and your limits are always in your hands.
  3. Assistance — When problems arise, we are here to help — not to hide it.

Recognizing the signs of gaming addiction

We do not always notice when gaming starts to become a problem. Watch out for the following warning signs:

Financial signs
Chasing losses with more bets, borrowing money to gamble, and depleting savings.
Behavioral signs
Being unable to stop playing, lying about it, and hiding gaming activity from family.
Psychological Signs
Feeling restless or irritable when not playing, and thinking about gaming constantly.
Social Signs
Skipping work, study, or personal commitments to keep playing, and withdrawing from friends and family.

If you notice even one of the signs above, do not take it lightly. Reach out to the pbc app support team or a healthcare professional.

Understand your level of addiction risk

1–2 times a weekLow risk
A little time every dayModerate Risk
Most of the dayHigh risk

Responsible gaming tools on pbc app

Pbc app gives you a range of effective tools to stay in control of your gaming. These tools are entirely optional, but we encourage all players to make use of them.

💰
Deposit limit
Daily / weekly / monthly limits
⏱️
Session Timer
Automatic Time Alerts
🚫
Self-Exclusion
30 Days to Permanent
📊
Activity report
Detailed History

To use these tools, log in to your pbc app account and go to "Account Settings". Any limit you set takes effect immediately. However, increasing a limit requires a mandatory waiting period — this is intentional, to ensure considered decisions take priority over impulsive ones.

How to Set Up Self-Exclusion

If you feel you need a break for a while, use the self-exclusion feature on pbc app. Once activated, you will be unable to access pbc app for the duration you select.

1
Log in to your account

Log in to your account on pbc app and go to the profile menu.

2
Find the "Responsible Gaming" section

Click on the "Responsible Gaming" option within your account settings.

3
Choose Your Exclusion Period

Choose from 30 days, 60 days, 90 days, or permanent exclusion.

4
Confirm

Self-exclusion takes effect immediately once you confirm your decision. During this period, you will not receive any promotional messages or bonus offers.

Important: Self-exclusion cannot be reversed before the set period ends. This is intentional — it is designed to prevent you from cancelling your own protection on an impulse.

Healthy Budget Planning

The single most important habit in responsible gaming is sticking to a set budget. Before playing on pbc app, ask yourself a few questions:

  • How much do I have available for entertainment this month?
  • What is the maximum I should set aside for gaming within that budget?
  • Would losing this money entirely have any impact on my day-to-day life?

If your answer to the last question is "No", that money should not be used for gaming. Set a deposit limit on pbc app and stick to it.

Tips: Keep your gaming funds separate. Set a fixed budget at the start of each month and stop playing once it runs out. Get into the habit of withdrawing your winnings rather than reinvesting them.

Remember, trying to "chase" money lost through gaming is the biggest mistake you can make. Whether it is Sports Betting or Live Casino on pbc app — every round is independent and past results have no effect on future ones.

Protection of Minors

Pbc app is strictly for users aged 18 and above. Keeping minors away from gaming is one of our highest priorities.

If you have children or teenagers at home, please take the following precautions:

  • Never share your pbc app account login credentials with anyone.
  • Use a password lock on your device.
  • Use parental control software on devices accessible to children.
  • Avoid saving your password in the browser.
  • Do not hand your device to someone else while you are logged in.
If a minor is identified: If an account is found to belong to someone under 18, it will be closed immediately and all deposits will be refunded.

If you suspect a minor is using pbc app, please notify our support team. We take every report seriously and investigate thoroughly.

FAQ

Lowering your limit takes effect immediately. However, if you want to increase your limit, you will need to wait 72 hours — this cooling-off period is designed to help you make the decision with a clear head.

Your account balance will remain safe during self-exclusion. Once the exclusion period ends, you will be able to withdraw that balance. No bonuses or promotions will be added to your account during the exclusion period.

Start by speaking with them directly and with empathy. If you notify the pbc app support team, we can activate additional verification measures on that account. Seek professional mental health support if needed.

Yes, our system detects unusual gaming patterns. If it appears that someone is spending excessive time or money, our team sends that user a warning message and recommends using the responsible gaming tools.

Contact the pbc app support team — email: [email protected]. We respond within 24 to 48 hours. You can also visit our FAQ page You will find more detailed information.
🎯 Safe & Responsible

Play responsibly — pbc appJoin us on

Enjoy a safe and balanced gaming experience on a platform trusted by thousands of players in Bangladesh. Use our tools to keep the fun within healthy limits.

18+ Only Safe environment 24/7 Support Responsible Gaming
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