Pbc app's Terms and Conditions — Read Full

1 General Terms & Conditions

These Terms & Conditions constitute a legal agreement between pbc app and its users. By using the pbcapp.pro website or the pbc app mobile application, you agree to all of these terms.

Pbc app is an online gaming platform offering Sports Betting, Live Casino, fish games, and more for users in Bangladesh. To use this platform, you must meet the following eligibility requirements:

• You must be at least 18 years of age.
• You must not be located in a country or region where online gaming is prohibited by law.
• You must have a valid mobile number and ID document.
• You must not have been previously banned from pbc app.

Pbc app reserves the right to change, amend, or update these Terms & Conditions at any time. Users will be informed of significant changes through notifications.

2 Account Register

To create an account on pbc app, you must provide accurate and complete information. Accounts created with false information will be permanently suspended and any associated balance may be forfeited.

Each user may only create one account. Operating multiple accounts is a violation of pbc app policy. If multiple accounts are detected, all of them will be closed.

• A valid national ID or passport must be provided at the time of registration.
• Mobile number verification is mandatory.
• Never share your account password with anyone.
• If unauthorized access to your account is detected, contact support immediately.
• Withdrawal limits will apply until KYC (Know Your Customer) verification is completed.

3 Deposits & Withdrawals

Deposits and withdrawals on pbc app are easy via bKash, Nagad, and Rocket. All transactions are processed in BDT.

To withdraw, your account must have sufficient balance and KYC verification must be completed. Winnings from bonuses require specific wagering conditions to be met before withdrawal.

• Withdrawals must be made to the same number used for the deposit.
• Pbc app may request additional verification for suspicious transactions.
• If fraudulent transactions are confirmed, the account balance will be forfeited.
• Pbc app is not responsible for delays caused by bank or mobile operator limitations.

4 Bonuses & Promotions

Pbc app offers a variety of bonuses and promotions for its users. Each bonus comes with specific terms that must be read before claiming any offer.

• Welcome Bonus: 100% bonus on your first deposit, up to BDT 5,000. Wagering requirement: 30x.
• Daily Cashback: 10% cashback on daily losses. No wagering requirements.
• Reload Bonus: Weekly reload bonus of up to 50%. Wagering requirement: 20x.
• Referral Bonus: Refer a friend and both of you earn a bonus. Terms apply.
• VIP Program: Exclusive rewards and perks for regular players.

Important bonus rules:

• A promotion cannot be used more than once.
• Bonuses are only valid on designated games.
• Withdrawals are not permitted until wagering requirements have been met.
• Using multiple accounts to claim bonuses is strictly prohibited.
• Pbc app reserves the right to cancel or modify any bonus at any time.

5 Gaming Policy

All game outcomes on pbc app are determined by RNG (Random Number Generator) technology and independently audited by third parties. Every game is completely fair and free from manipulation.

Important gaming rules for players:

• In the event of a technical error during a game, a decision will be made based on the circumstances.
• Using automated bots or software to play is strictly prohibited.
• If collusion or group fraud is detected, all associated accounts will be suspended.
• Bets placed on Sports Betting remain valid if the internet connection is lost.
• In cases of display or calculation errors, pbc app's server records are final.

For Live Casino games, the dealer's decision is final. If a game is cancelled due to a technical issue, bets will be refunded. However, pbc app is not responsible for issues caused by internet connectivity problems.

6 Security & Privacy

Pbc app is committed to protecting your personal information. Any data we collect is used solely to improve platform services and meet legal obligations.

• All data transfers are secured with SSL/TLS encryption.
• Passwords are stored in hashed form — not even our staff can view them.
• Financial information is never shared with third parties.
• In the event of a cyberattack or data breach, users will be notified immediately.
• In accordance with our cookie policy, only necessary cookies are used.

7 Responsible Gaming

Pbc app believes gaming is a form of entertainment — it should never be treated as a source of income. We care about the mental and financial well-being of all our users.

Responsible Gaming Features:

• Deposit Limit: Set daily, weekly, or monthly deposit limits.
• Loss Limit: Games automatically stop when losses reach a set limit.
• Session Time Limit: Set a limit on how many hours you play in a single session.
• Cooling-Off Period: Take a break for anywhere from 24 hours to 6 weeks.
• Self-Exclusion: Exclude yourself from your account for a specified period.

If you feel that gaming is negatively affecting your daily life or financial situation, please contact our support team immediately. For more information, visit our Responsible Gaming View page.

8 Account Suspension & Termination

Pbc app reserves the right to temporarily or permanently suspend any account for the following reasons:

• Creating an account using false information.
• Operating multiple accounts.
• Bonus abuse or fraudulent activity.
• Use of automated bots.
• Money laundering or suspicious financial activity.
• Accounts held by users under 18 years of age.
• By court order or for legal reasons.

Users may request account closure at any time. Any valid balance may be withdrawn before closure; however, balances may be forfeited if the account is closed due to a terms violation.

9 Dispute Resolution

For any dispute or complaint, please contact our customer support team first. We aim to respond within 48 hours.

• An initial response will be provided within 7 days of submitting a complaint.
• Complex matters may take 14 to 30 business days to resolve.
• If you are not satisfied with a decision made by pbc app, independent mediation is available.
• Server logs and database records will serve as final evidence in all dispute resolutions.

10 Changes to Terms

Pbc app may update these Terms & Conditions at any time. Users will be notified of significant changes via in-app notifications or email.

Continued use of pbc app after updated terms are published will be considered acceptance of the new terms. We recommend reviewing this page regularly.

The date of the latest update is always shown at the top of the page. Contact support if you need a previous version of the terms.